Powered by Bissar · Active 24/7

AI Agent:
the employee that never stops

Handles customers, qualifies leads, and automates tasks via WhatsApp and phone — at any hour, no vacations, no sick days, and at a fraction of the cost of an employee.

New · Voice AI Agent

Meet Valeria

The AI receptionist who answers your calls, talks to your customers, resolves most cases, executes actions in your systems, and records everything. When a complex case comes up, she transfers the call to your team — with all the context already captured.

📞
24/7
Never lets the phone ring
🌐
Multiidioma
ES · EN · DE · FR · IT
🔌
Integrada
Your software, your processes
📅
💬
🔔
📋

One agent, five ways to work

Valeria isn't a generic template. We train her with the language, processes, and systems of your sector. See how she works in yours.

Direct booking captured
Upsell: Suite superior
Hoteles & Alojamientos
Recupera comisiones de Booking

Every direct booking Valeria captures is an OTA commission you save.

  • Handles bookings at any hour in 6 languages
  • Hace upselling automático (habitaciones superiores, late check-out)
  • Syncs with your PMS and channel manager
See hotels case → Direct bookings
Mesa 4 pax · viernes 21:00
WhatsApp confirmation
Restaurantes & Hostelería
The phone no longer halts your service

Your maître stops taking calls. Your kitchen stops hearing the phone ring. Valeria handles bookings.

  • Handles bookings, cancellations and capacity changes
  • Informs about menu, allergies, hours and terrace
  • Confirms 24h before and reduces no-shows
See restaurants case → Fewer no-shows
Inspection booked · Thursday 10:00
Quote sent
Auto repair & Automotive
Keep your hands on the engine

No more interrupting the mechanic to pick up the phone. Valeria books inspections, checkups and notifications.

  • Schedule by service type (inspection, diagnostics, oil change...)
  • Notifies when the car is ready · accepts Bizum/payment link
  • Sends quotes and manages approvals
See auto shops case → More billable time
Lead cualificado · Curso Java
Enrollment started
Education & Training
Turns the inquiry into enrollment

Your school gets continuous inquiries. Valeria qualifies, informs, and starts enrollment.

  • Responde sobre cursos, precios, becas y fechas
  • Qualifies leads by real purchase intent
  • Starts enrollment and hands off to coordinator when needed
See education case → More enrollments
Cita urgente · mañana 9:00
Recordatorio enviado
Clínicas & Salud
Ningún paciente se queda sin cita

Missed calls are patients who go to the clinic next door. Valeria answers at 3 AM.

  • Agenda, cambia y cancela citas 24/7
  • Automatic reminders reduce no-shows
  • Escala al médico si detecta urgencia real
See clinics case → Urgencias 24/7

It's not a chatbot.
It's much more.

A traditional chatbot follows a fixed script and fails as soon as the customer goes off-path. An AI Agent entiende el contexto, razona, recuerda conversaciones anteriores y actúa — como lo haría un empleado experimentado.

It can handle a full booking, qualify a lead, answer a complex complaint, update your CRM, and send a quote — all in the same conversation, without human intervention.

Chatbot tradicional
Predefined responses
Se bloquea ante imprevistos
Sin memoria de contexto
Does not integrate with your systems
Agente IA (Bissar)
Entiende lenguaje natural
Maneja situaciones complejas
Remembers the entire conversation
Se conecta a tu CRM, agenda y más

Cómo procesa cada mensaje

1
Recibe el mensaje
Por WhatsApp, teléfono, web o email — todos los canales en uno.
2
Understands intent
Analyzes what the customer wants: book, inquire, complain, buy...
3
Queries your systems
Accesses your CRM, calendar, stock, or database in real time.
4
Actúa y responde
Makes the booking, logs the lead, sends the quote — and confirms with the customer.
5
Escala si es necesario
If the case is complex, transfers to a human with all the context already collected.

What this means
for your team

The AI Agent doesn't replace people — it frees your team from the repetitive tasks that eat up most of their day. So they can focus on what really creates value: selling, building relationships, and solving complex cases.

Book free demo →

* Approximate possibilities. In the personalized demo we see which apply to your specific case.

Mayoría
Consultas resueltas sin humano
The agent autonomously handles most incoming interactions.
Menos
Customer service costs
Compared to handling the same inquiries with full-time human staff.
Tiempo
Hours freed up for the team
Hours recovered from repetitive tasks redirected to higher-value work.
Escala
Service capacity
The same team can handle many more customers at once.

Live in 7 days

No long projects or complicated integrations. Our process is designed so your AI Agent is functional within a week.

01
Sesión de briefing
We analyze your processes, the most frequent use cases, and your current systems (CRM, calendar, etc.).
02
Setup and training
We train the agent with your business information, your products, and your brand voice.
03
Real-world testing
We test with real conversations and tune until the agent performs at the level you need.
04
Lanzamiento + soporte
We activate the agent across your channels. Continuous monitoring and monthly improvements included.

Where does it work best?

Any business with a high volume of repetitive inquiries benefits. These are the sectors where impact is biggest and fastest.

Hostelería & Restaurantes

The sector with the highest volume of repetitive inquiries: bookings, hours, menus, allergies.

Automatic 24/7 bookings
Confirmaciones y recordatorios
Cancellation management
FAQ answering
Frees up team hours

Salud & Clínicas

Appointment management, reminders, and inquiries without overwhelming your admin team.

Automatic appointment scheduling
Pre-appointment reminders (reduce no-shows)
Information about services and prices
Post-inquiry follow-up
Menos ausencias

Inmobiliaria

Qualification of international buyers and after-hours support.

Multilingual support (ES/EN/DE/FR)
Automatic lead qualification
Integrated visit calendar
Sending forms and documentation
More qualified leads

Retail & E-commerce

Sales support, order tracking, and after-sales service without increasing headcount.

Real-time order status
Return management
Recomendaciones de producto
Abandoned cart recovery
After-hours sales

Professional services

Accounting, advisory and law firms that need to serve more clients without more staff.

Initial documentation collection
Alertas de vencimientos fiscales
Estado de expedientes
Agenda de reuniones automática
More customers, same team

Education & Training

Schools and training centers receiving lots of inquiries about courses and enrollments.

Information about courses and prices
Guided enrollment process
Recordatorios de inicio de clase
Soporte al alumno 24/7
Mayor conversión de leads
Bissar
Tecnología detrás del Agente IA

AI Agents for
calls and WhatsApp

MSM Consulting implements the AI Agents from Bissar — a Spanish platform specialized in conversational agents for phone calls and WhatsApp in real time.

We take care of all the setup, integration with your systems, and agent training. You only see the results.

Partner oficial · Implementación certificada
Reply in under 3 seconds
The agent analyzes and responds in real time, just like a human — no delays that frustrate the customer.
Available 24/7/365
No shifts, no holidays, no sick leave. Your agent never rests and never misses an inquiry.
RGPD compliant
All infrastructure complies with European data protection regulations. Your customers, protected.

Available channels

💬
WhatsApp
Official Business API. Messages, voice notes, documents.
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Llamadas
Inbound and outbound with natural Spanish voice.
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Chat web
Widget integrated into your website.
📧
Email
Automatic email reply handling.

Native integrations

HubSpot Salesforce Google Calendar Calendly Zoho CRM Make / n8n Zapier API propia

Everything you want to know

Un chatbot tradicional sigue árboles de decisión predefinidos y falla cuando el cliente se sale del guión. Un Agente IA entiende lenguaje natural, recuerda el contexto de la conversación, puede consultar tus sistemas en tiempo real y tomar decisiones. Es la diferencia entre un folleto interactivo y un empleado que piensa.
It depends on the case. In businesses with high volumes of repetitive inquiries (hospitality, healthcare, retail), the agent can handle most interactions without human intervention. Many clients don't expand headcount when they grow, and some reassign customer-service roles to more complex commercial tasks. The goal isn't to fire people — it's for people to do higher-value work.
Un agente básico (FAQ + reservas) puede estar operativo en 5-7 días laborables. Integraciones con CRM o sistemas internos requieren entre 2 y 4 semanas. El proceso es: briefing (día 1-2) → configuración y entrenamiento (día 3-5) → pruebas (día 6-7) → lanzamiento. Todo lo gestionamos nosotros.
Sí, funciona a través de la API oficial de WhatsApp Business de Meta. No es un método no autorizado: es la misma API que usan empresas como Renfe o grandes bancos. Bissar es partner oficial, lo que garantiza que tu cuenta no corre ningún riesgo de bloqueo.
The agent is configured to transfer to a human when it detects it can't resolve an inquiry — and it does so with all the conversation context already collected, so your team doesn't have to ask again. It also learns: every unresolved conversation is analyzed to improve the agent in the next monthly cycle.
Every implementation is different depending on channels, integrations, and inquiry volume. We don't have a fixed rate: we put together a custom quote based on your specific case. Ask for a free demo — within 24h you'll have a proposal with real numbers for your business, no commitment.

Your agent could be
live this week

30 minutes of free demo. We show you the agent in action with cases from your own sector and tell you exactly what results to expect.

✓ Sin compromiso ✓ Reply within 24h ✓ RGPD compliant ✓ API oficial WhatsApp